How do I obtain a returns form and a returns reference number?

Should you wish to return your item back to us for either an exchange, a credit or a refund, we will provide you with a returns reference number and a form to be enclosed with your return.

We have thousands of products passing through our warehouse on a daily basis and it can cause severe delays in processing a return, if a returns form is not included with a returning item.

In order to obtain a returns form, simply send a message to our support centre and one of our customer service team will be happy to advise you on the available options to you.  They will provide you with a unique returns reference number, and a returns form to enclose with your return.

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