Cancelling my order

You can cancel your order within 14 days of delivery.

Please contact our support desk by submitting a message to us as soon as possible, with the following details: 

  • Name
  • Address
  • Contact telephone number
  • Order number
  • Reason for cancelling your order.

If your order has not yet been dispatched, then we will be able to cancel the order and refund you promptly.

If your order has already left our warehouse, we will require you to either refuse the delivery, or return your order to us, at your own cost, in the condition and original packaging that the item was received in.

Once we have received the items back at our warehouse, and they have been inspected by our returns team, we will process your refund.



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