To return your parcel to us using Collect+, you must first complete a ticket via the "support desk" or send us an email with your details on and the details of the product you wish to return and why.
Once we have received this:
- We will email you a returns label for you to print and complete
- This label MUST be attached securely to your parcel in order to use the Collect + service
Now you can take your parcel to a Collect+ location. You will be given a receipt for your parcel.