I would like to make a complaint

Taps UK sell over 120,000 items per year through our website, eBay and Amazon stores. We do our very best to give all our customers a positive experience whether your query is reading a purchase, fault or information about the products we offer.

We currently operate on a rate of 1 unsatisfied customer to every 250 satisfied customers yet we thrive on improving the service we already offer and welcome any feedback. Whilst we do all we can to avoid negative experiences we understand that things don't always go right and on occasion we may not reach our or your expectations.

If you need support or would like to make a complaint please contact our support centre, all of our staff are trained to deal with every aspect of customer service and will do all that they can to resolve the situation to your satisfaction.

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