Taps UK Helpdesk

Welcome to TapsUK Support
We're here to help you through any issues and enquiries you may have

Where is my order?

If I pay next day delivery, when will my items arrive?

Do you ship outside of the UK?

Do you deliver during weekends?

How do I return or exchange my item?

How do I report my damaged item?

How long does it take to process my refund?

What happens if I order the wrong item?

How do I update my order?

How do I cancel my order?

What number can I call?

Why do you use a helpdesk?

wWhat is the general enquiries line for?

What payment methods do you accept?

Do you accept American Express cards?

Do I need PayPal account to use PayPal?

My payment has been declined?

Product Information

Is the picture and description illustrated exactly what I will recieve?

How do I get more information about an item?

Troubleshooting & Guides
Here you will find many solutions and information regarding Taps, Sinks and more..

troubleshooting

Shower Enclosures & Trays

How can I repair a small chip in a shower tray?

Which way around do the fixed and quick release wheels go?

What is a "Biocote" finish?

Can I replace a normal radiator with a towel radiator?

How much heat do I need?

What are duel fuel radiators?

Basin & Bath Spout

Why does the spout appear loose?

Wall spout is loose or fitted off centre?

How are we doing?
Feel free to leave us a comment, to help us improve your experience!

customerservices

Have a look at our reviews, collected in partnership with Trustpilot. Every customer has the oppertunity to review their experience with TapsUK.
Ordered with us?
Why not take a moment to review your experience with us

Leave us a message and let us know how we are doing.

We are sorry to anyone who has a negative experience with Taps UK.
Please leave us a message, and we will make sure the issue is resolved.