What is a "serviceable part"?

Serviceable Parts

The vast majority of products are designed for longevity so that maintenance can be carried out on serviceable parts or that these parts can be replaced completely during their lifetime.

Just like the brakes on a car eventually wear out, parts of a tap can also wear out or become damaged and need replacing. For example, the internal cartridge or valve will wear over time with use and can be vulnerable to lime scale build up. By servicing or replacing these parts you will prolong the use of the tap and avoid any unnecessary breakdowns.


Examples of serviceable parts include:

  • Ceramic cartridges/valves in a tap
  • Thermostatic cartridge in a shower valve
  • Diverter valve in a bath shower mixer
  • Rubber washers, O rings & seals
  • Spout aerator
  • Moving parts such as handles and levers

How will this affect my warranty?

As these parts do wear with time and can be affected by external factors they are commonly guaranteed for a period of only 6 months.

If you are unsure of the warranty for your particular tap, please look for more information in the manufacturers warranty, or contact one of out customer support team for more information.

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