What is Collect+?

Collect+ is an alternative method for our customers to return parcels to us through a network of over 5,250 local shops/convenience stores. The benefits are:

  • 3 - 5 working day returns service (1 day in-store)
  • Parcels can be dropped at a local Collect+ store, 7 days per week
  • longer opening hours for more convenience
  • The parcel is scanned and a receipt with a tracking code is created
  • £50 liability cover for lost parcels
  • Parcels accepted within airline ‘cabin baggage’ size guidelines 50x30x30cm up to 10kg
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