We're here to help

Our system sends confirmation emails automatically, usually within 30 minutes of placing an order.

If you don’t see yours:

• Check your spam/junk folder in case it was filtered there.

• Try searching your inbox for hello@tapsuk.com.

If you still can’t find it, the email address entered at checkout may have a typing error. In this case, please contact our support team with:

• Your order number

• Your name

• Your full address

• The email address you’d like us to use

We’ll update your details if needed and send you another copy of your confirmation.

• No order confirmation?