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  2. Frequently Asked Questions
  3. Returns and exchanges

Returns and exchanges

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  • How do I report a missing item?
  • How do I obtain a returns form and a returns reference number?
  • What happens if I have ordered the wrong item?
  • How do I report a damaged item?
  • I would like to return or exchange my item
  • 365 Day Returns Guarantee
  • How long does it take to process my refund?
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